live chat software

 

Be a Better Buyer: Tips for Buying Live Chat Software

Kathi Furman | Customers want answers to their questions instantly. So many marketers are buying live chat software to make this happen. So how do you pick the right one?... more
 

Live Chat

Heather Nelson | Live chat is becoming an increasingly popular tool for a variety of different websites but it is espeicially important for websites dealing in ecommerce. Customers want instant feedback during their shopping experience online, just like how it... more
 
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            Live Chat Software
                  ,                         Social & Relationships
            Mioot Live Chat Software is a leading Customer Support, chat software software and email solution designed to increase sales, support for business needs.... more
 

Live Chat

What is live chat? Live chat  is a web service or software that allows business to communicate with their customers in real time. This feature is typically embedded into the company's website to provide customer and sales support. The business... more
 

Utilize live chat

Niya Dairo | Lots of customers prefer to chat with someone online rather than calling a business, especially if they are already on your website to make a purchase. Any business running a website or mobile app should make a solid investment into the softwar... more
 

Why You Need Live Chat Support for Your E-Commerce Site

Madeleine Helme | Live chat tools offer e-commerce sites a number of benefits. Read on to discover why you need live chat support for your e-commerce site.... more
 

Let's Chat: Do You Need Live Chat for Your Business?

Kathi Furman | Use these pros and cons to determine if live chat can improve your customer satisfaction rates.... more
 

What Elite Marketers Know About Feedback and Chat in 2017

Ashley Kaczmar | Feedback and chat solutions provide ways to manage communications between a brand and its customers while also collecting information from these customers.... more
 
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            MyLiveChat
                  ,                         Social & Relationships
            Free Live Chat Software. Add Live Chat Software to Website... more
 

Ch...Ch...Change: How One Expert is Revamping His Social Channels

Hailee Franco | For a lot of marketers, "change" is a dirty word, like "new software" or "staff meeting." But does it need to be? When it comes to his social channels, no.... more
 
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            BoldChat
                  ,                         Social & Relationships
            BoldChat Live website chat software that is easy to install and highly customizable... more
 
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Live Chat Software for websites to boost sales and decrease support costs.... more
 
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            LiveZilla GmbH
                  ,                         Social & Relationships
            LiveZilla Live Support Software featuring Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats and Operator to Operator Chats.... more
 
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            REVE Chat
                  ,                         Social & Relationships
            Cloud based live chat software for online business. Chat with website visitors in real-time and improve online sales conversions. Free 14-days trial!... more
 
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            SnapEngage
                  ,                         Social & Relationships
            SnapEngage Live Chat software allows you to deliver live help to your website visitors with a custom chat box. Integrate with your existing Help Desk or CRM.... more
 
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            ClickDesk
                  ,                         Social & Relationships
            Live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conversions... more
 
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            Velaro
                  ,                         Social & Relationships
            Velaro is the top-rated live chat software for websites.Learn why leading enterprises trust Velaro to engage visitors in real time.... more
 
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            Tagove
                  ,                         Social & Relationships
            Live Chat Software provide video chat, voice call and text chat with co browsing and screen sharing features for better customer support within your website... more
 
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            Casengo
                  ,                         Social & Relationships
            Customer service and help desk software with live chat, email, WhatsApp and Facebook Messenger... more
 
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            GoSquared
                  ,                         Data
            Turn visitors into customers. Beautifully simple analytics, live chat, and CRM software to grow your business.... more
 

Should you integrate your knowledge base with live chat?

Hailee Franco | I use to work for a tech company, one that had an extensive knowledge base filled with tutorials, articles, FAQs and more. But there was just one problem. We did nothing to promote it and it was difficult for our support team to share articles with... more
 
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            Watcheezy
                  ,                         Social & Relationships
            Use Watcheezy's intelligent live chat software to target, engage high value visitors through proactive chat and convert them into leads. 15 days free trial!... more
 
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            Chatra
                  ,                         Social & Relationships
            Live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.... more
 
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            Userlike
                  ,                         Social & Relationships
            Live chat software for those serious about customer support. Used by 19,000+ companies worldwide. Help when it matters, where it matters.... more
 
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            eGain
                  ,                         Social & Relationships
            eGain is #1 digital customer engagement software with complete suite for a multichannel world with apps like live chat software, email, knowledge software... more
 

Questions to Ask When Choosing Sales Tech

Madeleine Helme | Whether you're looking at CRM solutions, sales automation technology, or tools for lead generation, be sure to ask these key questions before making a pick.... more
 

How to Boost Ecommerce Conversion Rates

Madeleine Helme | E-commerce conversion rates are low. Try following these tips to optimize your e-commerce store's conversion rate for better sales and profits.... more
 
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More than 12,000 companies rely on Olark live chat website software to answer customer questions and improve sales, conversions, and support metrics. Easy-to-install, add the Olark chat widget to your site and start selling more today!... more
 
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            Pulsate
                  ,                         Advertising & Promotion
            Mobile marketing software for mobile apps. Push Notifications · Location Based Marketing · Live Chat · Mobile Analytics... more
 
            InTheChat Communications
                  ,                         Social & Relationships
            Win over customers via 2-Way SMS texting, Social Media, Live Chat, Messengers, Email, Chatbots and more...all from the convenience of one online software platform.... more
 

Social and Relationships: 50+ Stats You Need to Know

Lana Moore | Looking for a rundown of "need-to-know" information on social media and customer relationships? Look no further. We have all the essential statistics.... more
 

The Impact of AI on Modern Marketing: Scoring AI's Impact on Marketing Technology with Comments from Experts

Lana Moore | The Impact of AI on Modern Marketing, Part III Scoring AI's Impact on Marketing Technology with Comments from Experts Delivering the right message at the right time to the right audience isn’t really a goal.  Goals are statements that you... more
 

What Experts Wish Their Bosses Had Known About Talent Management

Lana Moore | Talent management is a science and an art. It takes a great leader to know a great leader, so we tracked some down and asked them their top management tips.... more
 
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            SpyFu
                  ,                         Content & Experience
            Live Chat available for support--on our site--Monday through Friday8:00 AM to 5:00 PM Arizona Time (Mountain Standard)... more