customer trust


Customer Trust: Its Importance to Your Customer Relationships

Kathi Furman | Customer trust is the center of every customer relationship. Trust increases customer loyalty, boosts referrals, and increases sales. Trust makes or breaks a business’s longevity.What is customer trust?Trust is an individual’s ability to... more

Trust Us! E-Commerce Brands Need to Develop Trust

Madeleine Helme | There's no customer loyalty without an element of trust. It's as simple as that! Use these tips to develop trust for your e-commerce brand.... more

Consistent Customer Service

Niya Dairo | In addition to trust, it's also important for customers to have consistency between all the employees they interact with. You have to be friendly, knowledge, and loyal on every single call. There must be some level of camaradarie between employees an... more

Trust Pays Off for E-Commerce Businesses

Madeleine Helme | You know that your e-commerce business is trustworthy, you just need to make sure your website gives this impression. Read on for tips to develop trust.... more

Referral programs

Ricardo Solindro | While all of the methods proposed above are useful and should be used to some extent, I think by far the most effective way is through referral programs. Getting customers (who are already using your service) to market it for you is the best way to g... more

Providing social proof in today's skeptical world

Gregory Samsa | Nowadays, people are skeptical and this applies to customers as well. Providing social proof of what the company is offering, be it products or services, is crucial in establishing brand trust and securing further visits and/or trips to the store by... more

R-E-S-P-E-C-T Find Out What it Means to Customers

Ashley Kaczmar | Find out how you can build trust and respect between yourself and your customers in this article from Business2Community. ... more

Referral Marketing for Local Businesses

Madeleine Helme | Try out these three ideas to start spreading positive word of mouth and get more customers through referral marketing for local businesses.... more

The Importance of Social Proof for E-Commerce Stores

Madeleine Helme | In the online world, social proof can come in lots of different forms, such as customer reviews, testimonials, case studies, and posts on social media.... more

How to Make Your Online Reviews Market for You

Ashley Kaczmar | If reviews have so much power, you need to find a way to make them work for you. And that's what Dan Scalco will talk about in this article. ... more